Cypress Creek Shooting Lodge

Communication & Privacy Terms

Your privacy matters to us. We do not sell any private information, and the details you share with Cypress Creek Shooting Lodge are used only to provide our services. This page explains what we collect, how we use it, and how we communicate with you.

Information We Collect

When you contact us, book with us, or join as a member, we may collect your name, phone number, email address, company name, date of birth (for age verification), booking and membership details, event preferences, waiver acknowledgments, and the contents of messages you send us.

Payments are processed by our scheduling and payment providers. We do not collect or store your full credit or debit card numbers on our website.

How We Collect and/or Obtain Information

We collect information directly from you when you fill out a form on our website — such as the contact form, a booking or quote request, an event signup, or the member portal — and when you communicate with us by phone, text message, or email.

We also receive booking and payment confirmations from the scheduling and payment providers we use to operate the lodge, and basic account information when you create a member account.

How We Use Information

We use your information to provide our services: managing your bookings, reservations, memberships, lessons, and events; responding to your inquiries; sending booking confirmations, scheduling updates, and membership or event information; maintaining gate and lodge access for members; and improving our facilities and services.

We do not sell any private information.

Information We Share

We share information only with the service providers that help us operate — such as our scheduling, payment, and email delivery providers — and only as needed to provide our services. We never sell your information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information Security and Data Retention

We use reasonable administrative and technical safeguards to protect your information, and access is limited to the staff who need it to serve you.

We retain information for as long as needed to maintain your membership and booking records and to meet our legal obligations. You may contact us at any time to ask what information we hold about you or to request that it be deleted.

How We Communicate

We use a form of SMS text messaging to communicate, as well as phone calls and email. These communications cover things like booking confirmations, scheduling updates, membership and event information, and replies to your inquiries.

Text Messaging (SMS)

By providing your phone number, you agree to receive text messages from Cypress Creek Shooting Lodge related to your bookings, membership, and inquiries. Message frequency varies, and message and data rates may apply. You can opt out of text messages at any time by replying STOP, or reply HELP for assistance.

Questions

If you have any questions about these terms or how we handle your information, contact us at booking@cypresscreekshooting.com or call (501) 557-3000.